Terms of Service
- Be honest about who you are, your rank, sea service and certificates.
- Employers and agencies must not charge seafarers any fee for recruitment or placement.
- We don't verify certificates or employers. Always check documents with the issuing authority before hiring or signing on.
- Paid plans are monthly and you can return to the free plan at any time.
1. About these terms
These Terms are an agreement between you and , ("SailorSphere", "we", "us"), for your use of sailorsphere.com and the SailorSphere portal (the "Service"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you use SailorSphere on behalf of a company, you confirm you're authorised to bind it to these Terms.
2. Who can use SailorSphere
- You must be at least 18 years old.
- Professionals are individuals working, or seeking work, onboard ships, offshore installations or in shore-based maritime roles.
- Employers are ship owners, ship managers, offshore operators, manning and crewing agencies, and other organisations hiring maritime personnel. Manning agencies must hold any licence their country requires to recruit seafarers (for example, an RPSL issued by the Directorate General of Shipping in India).
- You may have one personal account. You may not create an account for someone else without their permission or after we've suspended you.
3. Your account
Keep your password secret and tell us straight away at if you think someone else has accessed your account. You're responsible for activity on your account. Keep your profile accurate and up to date.
4. Rules for everyone
You must not:
- give false information about your identity, rank, sea service, certificates or company, or upload forged or altered documents;
- post fake job offers, ask for money or documents for non-existent jobs, or impersonate a real company or person;
- harass, threaten, discriminate against or abuse anyone, or post illegal, hateful, sexual or misleading content;
- send spam or unsolicited bulk messages, or copy ("scrape") other members' data, including with bots;
- try to access accounts or data you're not allowed to, interfere with the Service, or get around plan limits or security;
- share other members' contact details outside the purpose of recruitment and employment.
5. Extra rules for Employers
- No fees to seafarers. In line with the Maritime Labour Convention, 2006 (Regulation 1.4), you must not charge seafarers, directly or indirectly, any fee or cost for recruitment or placement. This includes using SailorSphere to recruit.
- Job posts must describe real, current vacancies, with honest information about the vessel, wage, contract length and joining details.
- Use contact details you unlock only to discuss genuine job opportunities, and handle them in line with applicable data protection law.
- You're responsible for your own hiring decisions and for complying with employment, immigration, manning and flag-state rules.
6. Verification
SailorSphere doesn't verify members' identities, certificates, sea service, licences or job offers. Information on profiles and job posts comes from members. Before hiring, Employers should verify certificates of competency and other documents with the issuing administration. Before signing on, Professionals should check that an employer or agency is genuine and licensed. Never pay anyone to get a job.
7. Your content
You own what you post. By posting it you give us a non-exclusive, worldwide, royalty-free licence to host, display and distribute it within the Service, and to show public parts of it (such as your name, rank and posts) to visitors, as described in the Privacy Policy. This licence ends when you delete the content or your account, except for copies other members have already received, such as messages.
We may remove content or restrict accounts that break these Terms or the law. Report problems to .
8. Plans and payments
- Free plans: Deckhand (Professionals) and Explorer (Employers).
- Paid plans: Navigator ₹499, Harbour ₹12,499 and Fleet ₹33,499, each for 30 days (about USD 6, 149 and 399). Features are shown on the Subscription page. Prices include any taxes we're required to charge.
- Payments are processed by Razorpay (UPI, cards, net banking, wallets). Your plan starts as soon as the payment succeeds and lasts 30 days. You can also ask to pay by bank transfer, in which case your plan starts when we confirm the payment.
- No automatic renewal. We never charge you again without you clicking Renew. Renewing before your plan ends adds 30 days to the current end date. When a plan ends, your account returns to the free plan and your profile, posts and data stay as they are.
- Harbour's 50 contact unlocks are for each 30-day period and don't carry over.
- Refunds are covered by our Refund & Cancellation Policy.
- We may change prices with at least 30 days' notice. Changes apply to your next payment only.
9. Suspension and closing your account
You can delete your account at any time from your profile page. We may suspend or close an account, or remove content, if you break these Terms, if required by law, or to protect other members. Where reasonable, we'll tell you why and give you a chance to respond. If we close a paid account without a breach on your part, we'll refund the unused part of the current month.
10. The Service
We work to keep SailorSphere available and secure, but we provide it "as is" and can't promise it will always be uninterrupted or error-free. We may change, add or remove features. We're not a party to any employment relationship formed through the Service, and we don't guarantee that any Professional will be hired or that any job will be filled.
11. Limitation of liability
To the extent the law allows, SailorSphere is not liable for indirect or consequential losses, lost profits or lost opportunities, or for the acts, content or offers of other members. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim, or INR 5,000 if you haven't paid us. Nothing in these Terms limits liability that can't be limited by law.
12. Indemnity
If you break these Terms or the law while using SailorSphere, and someone makes a claim against us as a result, you agree to cover our reasonable losses and costs from that claim.
13. Governing law and disputes
These Terms are governed by the laws of India. Please contact us first so we can try to resolve any dispute informally. If that doesn't work, the courts at have jurisdiction. If you're a consumer, this doesn't take away any rights you have under the laws of your country of residence.
14. Changes to these Terms
We may update these Terms. We'll post changes here with a new effective date and, for significant changes, tell you in advance by email or in the portal. If you keep using SailorSphere after changes take effect, you accept them. If you don't agree, you can delete your account.
15. Contact and Grievance Officer
We acknowledge complaints within 24 hours and aim to resolve them within 15 days.