Help

Contact us

We usually reply within 1–2 working days.

Support, payments and refunds

Email: Write from the email address on your account so we can find it quickly. For payments, include the date, amount and Razorpay payment ID if you have it.

Privacy and complaints (Grievance Officer)

Email: We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

Operator

Report a fake job or profile

If you see a job post asking for money, a profile that looks fake, or anyone pressuring seafarers to pay for a job, email us with a link or screenshot. Remember: genuine employers never charge seafarers recruitment fees.

Contact us

Support, payments and refunds

Privacy and complaints (Grievance Officer)

Operator

Report a fake job or profile

Useful links